Business Diagnostic
Your teams work hard, but priorities compete, follow-ups pile up, or results remain difficult to explain. A business diagnostic helps you take stock and choose useful first improvements.
The express diagnostic takes place on TowerZ. Automathing support has a scope and budget agreed with you.
When to run a diagnostic
A diagnostic can help before an investment, during growth, or when the same difficulties keep returning despite your team’s efforts.
Delays grow, results vary, and everyone has a different explanation. You lack a shared understanding of the situation.
What we help clarify
Your objectives, the available facts, and the stages where work slows down. We distinguish observed symptoms from causes that still need to be verified.
A new CRM, AI, hiring, or redesigned processes: ideas multiply, but resources are limited.
What we help clarify
The problems to address, their business impact, and dependencies between actions. We identify what should be simplified, measured, or tested first.
Methods that worked with a few clients become difficult to maintain. Handoffs, approvals, and follow-ups depend on a handful of people.
What we help clarify
Responsibilities, handoffs between teams, and the information people need to work. The goal is to identify where structure would help without adding everyday overhead.
You have ambitions and projects underway, but few reference points for knowing whether actions produce the expected effects.
What we help clarify
Useful indicators, a baseline, accountable people, and review points. We clarify what to observe to decide whether to continue or adjust.
The APO framework
These three pillars connect your understanding of the business, your priorities, and your ability to put them into practice.
Do you understand your situation and business environment?
Your customers, value proposition, strengths, constraints, and the information that informs decisions.
Do your goals translate into clear priorities?
Desired outcomes, selected initiatives, available resources, milestones, and success measures.
Does your organization enable action?
Processes, responsibilities, tools, follow-ups, and how the team handles unexpected situations.
A questionnaire provides an initial view based on your answers. A guided review helps compare that view with facts and your team’s experience.
Two ways to start
Choose the support you need. You can book a conversation without completing the express diagnostic first.
Self-service · On TowerZ
A questionnaire to assess your business across the three APO pillars and start your reflection.
This is an initial overview based on your answers, to explore further in your context.
Take the express diagnostic on TowerZWith Automathing · Scoped engagement
We examine your context with the people involved to connect findings with concrete improvements.
Deliverables, timing, and budget are defined before the work starts.
Discuss the support you needDeliverables from guided support
Within the agreed scope, a guided diagnostic documents findings and prepares the next decisions. It can focus on a specific process or several business functions.
Relevant goals, processes, tools, observed difficulties, and missing information. Facts are distinguished from assumptions.
A comparison of possible actions based on expected impact, effort, risk, and your team’s ability to implement them.
Next steps, people to involve, and indicators to track. Technology choices that need further analysis are identified.
Business understanding and practical experience
Automathing combines needs analysis, process improvement, and software delivery. Our founders work with your teams, consultants, and partners according to the engagement, so recommendations reflect everyday work.
Explore our team and backgroundBTech · MBA ’27 · Six Sigma Green Belt
With a BTech in software engineering, Orléando combines experience in solutions architecture and technical leadership with studies in management and process improvement. This combination helps connect your business priorities with technology decisions.
MBA · Université de Sherbrooke · In progress · expected completion in 2027
How we work
The diagnostic opens the process. Any changes to implement afterward are decided with you and can be handled by your team, Automathing, or another partner.
No. The APO Express Diagnostic is an online questionnaire on TowerZ that provides an initial overview based on your answers. Automathing support is a defined engagement to examine context, validate findings, and prepare priority actions with your team.
The express diagnostic is available without an account. You can also contact Automathing directly without taking the questionnaire. If you already have results or an internal assessment, they can provide a starting point for the conversation.
Your objectives, examples of the difficulties you face, and an overview of the relevant processes or tools. We then clarify whom to consult and what information would be useful. Measures of delays, volumes, or rework can help, but their absence can itself be a finding to address.
The express diagnostic is free and advertised as taking around three minutes on TowerZ. The time and cost of guided support depend on scope, the people to consult, and the information to review. We agree on timing, deliverables, and budget before starting.
A questionnaire result is an initial view. Important findings need to be checked against your context and representative data. A guided review helps clarify priorities; a vendor choice, architecture, or investment may then require technology analysis or a focused pilot.
No. You choose how to implement the selected actions: with your team, Automathing, or another partner. Any implementation has a separate scope and agreement from the diagnostic.
When information does not flow well between tools and teams.
Explore systems integrationWhen solution, architecture, or investment choices need further definition.
Explore technology strategyWhen follow-ups, approvals, or repetitive tasks consume too much time.
Explore automationYour next step
Take an initial assessment on TowerZ, or let’s discuss the situation your team faces in its everyday work.
The express diagnostic takes place on TowerZ. Automathing support has a scope and budget agreed with you.
Based in Sherbrooke, we support teams in Quebec and beyond, in French and English.
